CSCW Topics and Readings

Most of the readings listed below are available online. In some cases, I will provide hand outs or place material on reserve in the library. As described in class, the schedule of topics and assigned readings will be finalized after all presentations are scheduled.  

19-21 Jan: Course, CSCW Overview, Psycholinguistics

            Ackerman, M. (2000). The intellectual challenge of CSCW: The gap between social requirements and technical feasibility. Human-Computer Interaction, 15(2/3). (Hand out)

            Clark, H. H. (1994). Discourse in production. In M. Gernsbacher (Ed.), Handbook of Psycholinguistics (pp. 1-23). San Diego: Academic Press. (Hand out)

            Brennan, S. E., and Ohaeri, J. O. (1999). Why do electronic conversations seem less polite? the costs and benefits of hedging  from Proceedings of the International Joint Conference on Work Activities Coordination and Collaboration. San Franciso, CA P. 227 - 235.

26-28 Jan: Social and Personality Psychology

            Horowitz, L. M., Wilson, K. R., Zolotsev, P., Turan, B., Henderson, L., Constantino, M. (2004).  A Revised Interpersonal Model: Interpersonal Motives, Ambiguous Behavior, and Personality Disorders.  Manuscript.  <Horowitz>

            Aronson, E., Wilson, T., Akert, R. (1994). Social Cognition: How we think about the social world.  In Social Psychology: The Heart and the mind. New York: Harper Collins College Publishers. (Hand out)

            Aronson, E., Wilson, T., Akert, R. (1994). Attitudes and Attitude Change: Influencing Thoughts and Feelings. In Social Psychology: The Heart and the mind. New York: Harper Collins College Publishers. (Hand out)

9-11 Feb: Sociology

            Suchman, L. A. (1983). Office procedure as practical action: Models of work and system design. ACM Transactions on Office Information Systems, 1(4), 320-328.

            Suchman, L. (1995). Making work visible.Communications of the ACM, 38(9), 56-64.

            Kuutti, K. & Arvonen, T. Identifying potential CSCW applications by means of Activity Theory concepts: A case example. Proceedings of CSCW '92 (pp. 233-240). New York: ACM.

16-18 Feb: Work Studies

            Muller, M. J., Carr, R. Ashworth, C., Diekmann, B., Wharton, C., Eickstaedt, C. & Clonts, J. (1995) Telephone operators as knowledge workers: Consultants who meet customer needs. In Proceedings of CHI ’95 (p. 130-137)

            Palen, L. (1999) Social, individual and Technological issues for groupware calendar systems.  In Proceedings of CHI ’99 (pp. 17-24)

23-25 Feb: Fundamentals & Methods

            Dourish, chapters 1 & 2

01-03 Mar: Fundamentals & Methods

            Dourish, chapters 3 & 6

08-10 Mar: SPRING BREAK

15-17 Mar: Nearly Synchronous

Hansen, K.M., and Damm, C.H. (2002).  Instant Collaboration: Using Context-Aware Instant Messaging for Session Management in Distributed Collaboration Tools, from Proceedings of the Second Nordic Conference on Human-Computer Interaction.

 

Grinter, R. E., and Palen, L., Instant messaging in teen life, from Proceedings of the 2002 CSCW conference.

22-24 Mar: Instant Messaging

            Isaacs, E., Walendowski, A., Whittaker, S., Schiano, D., & Kamm, Candace (2002).  The Character, Functions and Styles of Instant Messaging in the Workplace.  Proceedings of CSCW2002, pp. 11-20.

            Clark, H. H., & Brennan, S. E. (1991). Grounding in Communication. In L. B. Resnick & J. Levine & S. D. Behrens (Eds.), Perspectives on Socially Shared Cognition (pp. 127-149).  (Hand out)

29-31 Mar: Intermail Interaction

            Constant, D., Sproull, L., & Kiesler, S. (1997). The Kindness of Strangers: on the usefulness of electronic weak ties for technical advice. In S. Kiesler (Ed.), Culture of the Internet. Mahwah, NJ: Lawrence Erlbaum Associates. (Hand out)

          Tatar, D., Gray, J., & Fusco, J. Rich Social Interaction in an Online Community for Learning. Paper presented at the Electronic Proceedings of the Conference on Computer-Supported Cooperative Work, Bloomington CO, January 2002.  (Hand out)

            Wellman, B. (1997). An Electronic Group is virtually a social network. In S. Kiesler (Ed.), Culture of the Internet. New Jersey: Lawrence Earlbaum.  (Hand out)

 05-07 Apr: Classroom Learning         

            Enyedy, Noel (2003). Knowledge Construction and Collective Practice: at the Intersection of Learning, Talk, and Social Configurations in a Computer-Mediated Mathematics Classroom . Journal of the Learning Sciences 12(3), 361-407.

            Tatar, D., Vahey, P., Roschelle, J., Ye, W. and Brecht, J. (submitted, ACM DIS) Student Learning Increases Via New Handheld Genres in the Math Classroom. (Hand out)

            Goldman, S. (1996) Mediating Microworlds: Collaboration on High School Science Activities. In (T. Koschmann, Ed.) CSCL: Theory and Practice of an Emerging Paradigm. New York: Lawrence Erlbaum. (Hand out)

12-14 Apr: Small Work Groups

            Gutwin, C. & Greenberg, S (2001). A descriptive framework of workspace awareness for real-time groupware. Computer Supported Cooperative Work, The Journal of Collaborative Computing 11(4), Special issue on Awareness in CSCW, Kluwer Academic Press. (Hand out)

            Pederson, E., McCall, K, Moran, T.P., Halasz, F. (1993). Tivoli: An electronic whiteboard for informal workgroup meetings (Must be a subscriber OR on campus to view article.), INTERCHI'93, pp, 391-399. 

19-21 Apr: Other Specialized Work

            Mackay, W.E. (2000). Is Paper Safer? The Role of Paper Flight Strips in AirTraffic Control. ACM/Transactions on Computer-Human Interaction. Vol. 6 (4), pp. 311-340.

Izadi, S., Brignull, H., Rodden, T., Rogers, Y., and Underwood, M. (2003), Dynamo: a public interactive surface supporting the cooperative sharing and exchange of media.  Proceedings of the 16th Annual ACM symposium on User Interface Software and Technology.

26-28 Apr: Institutional Collaboration

               Tullio, J., Goecks, J., Mynatt, E. D., Nguyen, D. H. Augmenting shared personal calendars. Proceedings of the 15th annual ACM symposium on User Interface, Software and Technology, October 2002.

                              Carlsen, S. & Gjersvik, R. (1997) Organizational metaphors as lenses for analyzing workflow technology. In Proceedings of Group ’97 (pp. 261-270).

03 May: Cross-Institutional Collaboration

               Erickson, T. & Kellogg, W. (2000) Social Translucence: An approach to designing systems that support social processes.  ACM Transactions on Computer-Human Interaction, 7(1), 59-83.

Kraut, R.E, Gergle, D., Fussell, S.R. (2002). The Use of Visual Information in Shared Visual Spaces: Informing the Development of Virtual Co-Presence, from Proceedings of the Conference on Computer-Supported Cooperative Work, New Orleans, LA.