USER EVALUATION OF INTERACTIVE COMPUTER SYSTEMS

(Extracted from Shneiderman, 1992)

Please circle the numbers that most appropriately reflect your impressions about using this computer system.

distantly closely

1. Terminology relates to task domain 0 1 2 3 4 5 6 7 8 9 10 NA

confusing clear

2. Instructions describing tasks 0 1 2 3 4 5 6 7 8 9 10 NA

never always

3. Instructions are consistent 0 1 2 3 4 5 6 7 8 9 10 NA

distantly closely

4. Operations relate to tasks 0 1 2 3 4 5 6 7 8 9 10 NA

never always

5. Informative feedback 0 1 2 3 4 5 6 7 8 9 10 NA

never always

6. Display layouts simplify tasks 0 1 2 3 4 5 6 7 8 9 10 NA

confusing clear

7. Sequence of displays 0 1 2 3 4 5 6 7 8 9 10 NA

never always

8. Error messages are helpful 0 1 2 3 4 5 6 7 8 9 10 NA

confusing clear

9. Error correction 0 1 2 3 4 5 6 7 8 9 10 NA

difficult easy

10. Learning the operation 0 1 2 3 4 5 6 7 8 9 10 NA

overwhelmed are respected

11. Human memory limitations 0 1 2 3 4 5 6 7 8 9 10 NA

discouraged encouraged

12. Exploration of features 0 1 2 3 4 5 6 7 8 9 10 NA

terrible wonderful

13. Overall reactions 0 1 2 3 4 5 6 7 8 9 10 NA

frustrating satisfying

0 1 2 3 4 5 6 7 8 9 10 NA

uninteresting interesting

0 1 2 3 4 5 6 7 8 9 10 NA

dull stimulating

0 1 2 3 4 5 6 7 8 9 10 NA

difficult easy

0 1 2 3 4 5 6 7 8 9 10 NA