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Type up and hand in (via Word file email attachment or typed list handed in at class) your list of critical incidents that you observed during the in-class exercise we did on Thursday, March 4, when Dr. Hix was a guest user/participant using the NY Ticket Kiosk.
The NY Kiosk Web site (for your reference during analysis)
This is a team homework assignment (the only team homework). The teams are the teams you ended-up with at the end of the in-class kiosk exercise, which should be your regular project team, plus the two people you got as participants from another team, minus the two people you traded off to another team as participants.
Hand-in a spreadsheet file the contains a complete cost-importance analysis of the full set of usability problems you got from the critical incidents you observed during data collection during the class exercise. As I said in class, after you do all the analysis and sort the table, select a hypothetical value for resources available and draw a line somewhere on your spreadsheet, representing the cutoff point. Then fill in the final column, resolution.
Be sure to put all your names (or at least all the names of people who worked together on this homework) on this document somewhere (e.g., at the top of the spreadsheet); otherwise we will not know exactly who was on the team for this homework.
The NY Kiosk Web site (for your reference during analysis)
"Non-loophole" statement, to be signed and handed in with Homework #3.