CS 5714- Usability Engineering - Dr. Hartson - Fall 2004

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Team Product Concept Statements For Fall 2004

Team 1
The Library Assistant will improve on the Newman library’s existing online catalog system. The system will enable patrons to quickly and easily locate, reserve, or renew library materials. It will enable the library administrators to better collect and analyze book usage and inventory. It will also provide a streamlined way for circulation staff to check material in and out. For all of these users the Library Assistant will increase efficiency and decrease error rate.

Team 2
The AMACAMA will be an integrated online management system that will facilitate all activities of the American Martial Arts in Blacksburg. The users of this system will include the staff and existing as well as prospective students. The system will feature online registration/appointment management, class scheduling, product sales and also accounting. Integration of these components will increase efficiency for the staff in addition to providing a new interactive system for the students.

Team 3
LyricNet is an enhancement to the existing Lyric website. Through an intranet, management will increase efficiency by managing volunteers that register and arrange their schedules online to maximize event coverage and save time by posting events to the internet site so that users can search for upcoming events. Users will be able to save time and become an active participant in the Lyric community by becoming a member online as well as become a volunteer.

Team 4
"QuickServ.com" is an online system for browsing and ordering food items from the Au Bon Pain menu. The system shall also allow users to schedule pick-up times for their orders. Users can pay securely through credit & debit cards, Hokie passports and meal plans. The flexibility offered by the system will decrease rush during peak hours thereby increasing customer satisfaction. The administrative interface shall provide sales trend information to the managers.

Team 5
IMAP, the online system developed for the ADA Coordinator of Virginia Tech, assists the physically challenged by dynamically constructing and displaying personalized routes (along with information such as bus availability, inclinations, and distances). IMAP requires no prior knowledge of the Virginia Tech campus. Unlike static maps, IMAP plans optimal routes with respect to range and mobility (self or automobile), and maximum ramp inclination. The administrator can input and edit pertinent information about the campus locations.

Team 6

eCUPS shall be an online management system that will enable the Easy Chair coffee shop to manage recipes, track inventory, and update menu prices. Managers can save, edit, or remove recipes and maintain a current price menu by changing inventory prices through eCUPS. Food preparation would be quicker with centrally saved recipes. With eCUPS, customers no longer need to come to the shop to view a menu or order coffee bean products via credit card.

Team 7
The Outback Queue Manager (OQM) is a waitlist system for managing in-person and Call-Ahead customers for the Outback Steakhouse restaurant. Hosts/Hostesses on the floor will use OQM via electronic Tablet PCs to manage a single waitlist. The application will keep track of waiting customers, table availability, and wait times. This system increases customer satisfaction by reducing wait time, and it simplifies business operations by automating the management of the waitlist between multiple hosts/hostesses.

 

Team Product Concept Statements For Spring 2004

Team 1
Our on-line system "Books Central" will augment the University Bookstore's website. "Books Central" will enable registered students, faculty, staff and alumni to buy and sell used books and software with credit card transactions. Additionally, registered users can place item requests, create wish lists, and have items delivered home. University Bookstore IT administrators can place advertisements and promotions on the site. "Books Central" will allow independent used book sellers to ask for the price they feel they deserve.

Team 2
The Terrace View Connection shall be a web-based communications system, which all members of the Terrace View apartment complex, residents and staff, may access at anytime to streamline specified communications, interactions, and transactions. The Terrace View Connection shall improve on an unused existing system while adding new system functions to benefit the community such as secure electronic bill payment, automated maintenance requests, resident carpool coordination, community forums, and secure online application submission.

Team 3
The SmartGym system will provide users with a personalized workout regimen while allowing the gym staff to manage equipment. Users include gym patrons, trainers and administrative staff. This system will save gym users' and trainers' time by automatically creating workout regimens. It will also aid administrative staff in making purchasing decisions based on equipment demand and usage. Disclosure of user's private information will be limited to authorized personnel only.

Team 4
The "SpeedyOrder" kiosk will be a secure automated ordering system. Located at Owens Food Court, it will allow customers to search for menus based on price or cuisine, browse specials and order food. Upon payment via credit-card / Hokie-Passport, the order will be transmitted to the respective shop(s). Shops will update item availability in real-time. An administrator will maintain the central database. The system expedites the overall ordering process by shortening queues and reducing "window-shopping".

Team 5
PetHelp will extend the current system at Companion Animal Clinic to allow the office manager, veterinarians, and receptionists to keep records of inventory, patient records, and appointments through a GUI. PetHelp will feature notification of upcoming required vaccinations, appointments, reordering of supplies, and have the capability to perform searches based on pet and owner profile. PetHelp will reduce the number of steps needed in appointment scheduling, and inventory tracking by combining daily tasks.

Team 6
iCloning keypad is a novel user interface that will allow numeric input in a virtual environment. It will be integrated into iCloning testbed, a head-mounted-display based three-dimensional virtual environment system, to allow fast editing of parameters used for cloning. The system is designed for construction domain students, professors, designers, and engineers to do immersive design, e.g., virtual prototyping. The users can modify the distance between cloned objects by entering numbers explicitly.

 

Team Product Concept Statements From Fall 2003

Team 1
Nomad is a PDA-based system being designed for the Landscape Architecture Department that allows landscape architects to conduct efficient site analysis to support landscape design. By utilizing existing digital data of a site, users can concentrate on recording diverse information that can only be collected on location. Collected data can be incorporated into pre-existing digital data. Nomad increases productivity compared to paper-based system by facilitating data entry and providing better integration with existing information.

Team 2
Hoki-ePassport will be a new Web application for Virginia Tech Student
Services, whose users include students/parents, Student Services’ employees,
and Web administrators.

The users can conduct transactions online, such as depositing money,
transferring money, viewing and paying for parking tickets and library fines,
and requesting building access, all of which are normally conducted through
face-to-face interaction with Student Services’ employees.

This will improve the current framework by reducing the wait time for users
and having the users control their respective accounts.

Team 3
The Brewing Made Easy System will allow both the distributors and individual
consumers of The Blacksburg Brewery to order kegs in advance. The system will
feature a product inventory database, able to accurately keep track of
available raw material¸ used materials, and complete goods. This system will
reduce the employer’s workload in terms of marketing, production scheduling,
and consumer services.

Team 4
The AMADEUS system will be used for geologic mapping, analysis, and design of underground tunnels using virtual environments. This system will allow geologists, contractors, and engineers to plan and view tunnels before excavation, as well as to monitor vital geological characteristics during tunnel construction. These system features will increase safety awareness within the mining industry and minimize tunneling costs.

Team 5
The Munchy Manager (M.M.) will improve the communication among waiters, kitchen staff and the restaurant manager for fast and accurate customer service at Backstreets Restaurant. The system will allow real time information flow from the waiters taking customer orders, to the kitchen receiving those orders, while the manager monitors the waiters and kitchen staff to ensure that customers are served efficiently. Increased awareness by M.M. will allow waiters and managers be notified of order status.

Team 6
The ExaminatorTM will be a website used by the board of the American College of Veterinary Clinical Pharmacology for test creation and administration. It will allow the board to collaboratively develop questions, track question and test versions, and grade tests. Online, students will be able to apply for, and take, tests at proctored locations. The system will reduce the effort for test management and will maintain consistent and impartial procedures to prevent legal liability.